The Samsung Galaxy Note 7 Saga

Around the world there have been numerous instances of battery failures and fires with the Galaxy Note 7.

In September, Samsung and the U.S. Consumer Product Safety Commission (CPSC) have announced an official recall of all Galaxy Note 7s in the U.S.A. and many other countries have also issued recalls. These countries include Australia and Canada, in addition to countries in Europe and Asia.

However, the recall did not go well, despite the old Note 7s being replaced, as reports came in that the new phones had the same problems of the replacement phones. stated that “Carriers in early October voluntarily offered free returns and exchanges for all Note 7s, and eventually stopped selling the phone altogether.

On October 10, Samsung issued a statement that it is halting sales of the Galaxy Note 7 globally and encouraging consumers to return their Galaxy Note 7 to where they bought it from. Shortly after, Samsung officially canceled the phone, and the U.S. authorities issued a second recall, banning sales of the Note 7, and forbiding passengers from bringing it onboard airplanes.”

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Ron Kerr

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